Refund Policy

Last updated: October 31, 2026

We want you to pay for Zotview only if it works for you. This policy applies to the paid plans (Pro and Enterprise), however you pay.

Read the Terms of Service

1. 14-day money-back guarantee

If you are not happy, ask for a refund within 14 days of your first payment for a plan, monthly or yearly, and we refund it in full. You don't have to give a reason.

2. Renewals

For a yearly plan, you can get a full refund within 14 days of each renewal payment. Monthly renewals are not refunded, but you can cancel at any time and you won't be charged again.

3. Cancelling

When you cancel, you keep your plan until the end of the period you paid for. After that, or right away when we refund you, your account moves to the Free plan: your websites stay online, and the Free plan's limits and the "Made with Zotview" badge apply again.

4. How to ask for a refund

Email info@zotview.com from the address of your Zotview account, or reply to your payment confirmation.

Refunds are made through iyzico to the card you paid with. Depending on your bank, they appear within 5 to 10 business days.

5. Billing mistakes

If you were charged twice or by mistake, we refund it in full, whenever you notice it.

6. Your legal rights

This policy doesn't limit any rights you have under the law of your country, including a consumer's right of withdrawal.