Restaurant feedback survey

Most guests won't tell you to your face what could have been better, but many will answer a short survey. This one asks whether they dined in, picked up or ordered delivery, lets them rate food, service and atmosphere with stars, and leaves room for what they enjoyed and what you could improve. The email address is optional, so guests can stay anonymous if they prefer.

Opens as an editable form in your dashboard. If you're not signed in yet, you'll sign in or create an account first.

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Try the fields: this preview doesn't send or store anything. The form you create works the same way and emails each submission to you.

What's in this template

Every field can be renamed, reordered, made optional or removed in the form builder.

  • Date of your visit (optional)Date · Optional
  • How did you eat with us?Single choice · Required
  • FoodStar rating · Required
  • ServiceStar rating · Required
  • Atmosphere (optional)Star rating · Optional
  • What did you enjoy? (optional)Long answer · Optional
  • What could we do better? (optional)Long answer · Optional
  • May we contact you about your feedback?Single choice · Required
  • EmailEmail · Optional

How to use this template

  1. Open it in your dashboardSelect “Use this template”. If you don't have an account yet, sign up first; the form opens right after.

  2. Make it yoursChange the questions, options, colours and the thank-you message in the form builder, then save.

  3. Share it and get submissionsShare the form's link or link to it from your website. Each submission is emailed to you and saved in your dashboard.

Tips for this form

  • Print the form link on receipts or table cards, or send it after a delivery, so guests can answer on their phone.
  • Use a condition to show the atmosphere question only to guests who dined in.
  • Don't publish answers as public reviews without asking the guest first; invite happy guests to leave a review themselves instead.
  • Read your Submissions regularly or export them as CSV to spot comments that keep coming back.

Questions about this template

Can guests answer anonymously?

Yes. The email field is optional. Guests who want a reply can leave their address and say yes to being contacted.

Can I publish the feedback on my website?

Responses only go to you, by email and in your dashboard. If you'd like to quote a guest publicly, ask them first, or invite them to leave a review on a platform of their choice.

Can I change the questions?

Yes. The survey opens in the builder, where you can add questions, change the star ratings, edit the options and match the colours to your restaurant.

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The template opens in the form builder, where you can edit every question and choose who receives the submissions.