Order requestRestaurants & cafés

Catering order request form

Once a customer has chosen from your catering menu, you need the actual dishes and quantities rather than a broad quote enquiry. This template records the order date, required time, number of people and item list, plus collection or a delivery request. Your team reviews kitchen capacity, delivery coverage and the final total before confirming the order. No payment is collected by this form.

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Opens as an editable form in your dashboard. If you're not signed in yet, you'll sign in or create an account first.

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What's in this template

Every field can be renamed, reordered, made optional or removed in the form builder.

  • Full nameShort answer · Required
  • Phone numberPhone · Required
  • EmailEmail · Optional
  • Order dateDate · Required
  • Required timeShort answer · Required
  • Number of peopleNumber · Required
  • Menu items and quantitiesLong answer · Required
  • Collection or deliverySingle choice · Required
  • Delivery address (if requested, optional)Long answer · Optional
  • ConsentCheckbox · Required

How to use this template

  1. Open it in your dashboardSelect “Use this template”. If you don't have an account yet, sign up first; the form opens right after.

  2. Make it yoursChange the questions, options, colours and the thank-you message in the form builder, then save.

  3. Share it and get responsesShare the form's link or link to it from your website. Each response is emailed to you and saved in your dashboard.

Tips for this form

  • Link to your current catering menu above the item field and ask customers to use its dish names.
  • Set the headcount limit and explain your minimum notice period before accepting order requests.
  • Check portions, delivery address and total directly with the customer before treating the catering request as confirmed.

Running a business like this? See how Zotview sets up the website, booking and forms for Restaurants.

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Questions about this template

How is this different from a catering quote request?

This form is for customers who can list dishes and quantities from your menu. Use a catering quote request instead when the menu and service requirements still need to be planned.

Does selecting delivery guarantee delivery?

No. Delivery is a request. Your team checks the address, timing and any delivery charge before agreeing to fulfil the catering order.

Can this charge a deposit for catering?

This template has no payment field and does not charge a deposit. After reviewing the order, arrange payment separately through your payment provider and keep card details off the form.

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