Contact form for small businesses
A short contact form that also asks what the message is about, so you can answer the right question the first time.
Appointment request form
Not every business can open its calendar to the public. A photographer, a tailor or a dog groomer often needs to look at a request before saying yes. This form collects what the customer wants to book, a first and a second choice of date, the time of day that suits them and whether they've been to you before. With two dates in hand, you can usually confirm with a single reply instead of trading messages about when everyone is free.
Opens as an editable form in your dashboard. If you're not signed in yet, you'll sign in or create an account first.
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What's in this template
Every field can be renamed, reordered, made optional or removed in the form builder.
- What would you like to book?Short answer · Required
- First choice of dateDate · Required
- Second choice of date (optional)Date · Optional
- Preferred time of dayDropdown · Required
- Have you been to us before?Single choice · Optional
- Full nameShort answer · Required
- Phone numberPhone · Optional
- EmailEmail · Optional
- Anything we should know? (optional)Long answer · Optional
How to use this template
Open it in your dashboardSelect “Use this template”. If you don't have an account yet, sign up first; the form opens right after.
Make it yoursChange the questions, options, colours and the thank-you message in the form builder, then save.
Share it and get submissionsShare the form's link or link to it from your website. Each submission is emailed to you and saved in your dashboard.
Tips for this form
- Replace the free-text service question with a dropdown once you know which appointments people ask for most.
- Say in the form description how soon you confirm requests, so nobody turns up on the strength of a request alone.
- Use the first-visit question to plan extra time for new customers, for example for a fitting or a short introduction.
- If you can accept times without checking first, Zotview's online booking lets customers pick a free slot themselves.
Questions about this template
Why ask for a second date?
Because the first choice is often taken. With a backup date you can confirm one of the two straight away, rather than writing back to ask for another day.
Which businesses is this form for?
Any business that works by appointment but wants to look at each request first: photographers, tailors, driving instructors, pet groomers, tutors, repair services and similar. Rename the fields to fit your work; the structure stays the same.
When is online booking the better choice?
When your appointments have fixed lengths and you can accept them without checking. Then online booking saves both sides a step. When each request needs a look first, a request form like this one fits better.
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Zotview form builder
Start with this form, change anything later
The template opens in the form builder, where you can edit every question and choose who receives the submissions.