Form templates

Forms for small businesses

These are the forms almost every small business needs, whatever it sells: a contact form for the website, an appointment request, a short customer survey and a way to collect reviews you may publish. Each one is a starting point you can rename, shorten or extend in the form builder.

6 templates

  • Contact & enquirySmall businesses

    Contact form for small businesses

    A short contact form that also asks what the message is about, so you can answer the right question the first time.

  • Appointment requestSmall businesses

    Appointment request form

    Customers ask for a time with a first and second choice of date, so you can usually confirm with one reply.

  • Feedback surveySmall businesses

    Customer satisfaction survey (NPS)

    Measure how likely customers are to recommend you on a 0–10 scale, and learn the reason behind each score.

  • Feedback surveySmall businesses

    Testimonial request form

    Collect customer testimonials with a rating, the customer's own words and clear permission to publish them.

  • Job applicationSmall businesses

    Job application form for small businesses

    A short job application for shops, workshops and offices: position, hours, start date, experience and an optional CV link.

  • Staff requestSmall businesses

    Leave and time-off request form

    Let your team request holiday and time off with dates, half days and cover, so every request is in one list.

All form templates

Questions about this template

Which form should I put on my website first?

The contact form. It asks what the message is about, so you can see at a glance whether someone wants a quote, has a question or needs help with an order.

Can I publish the reviews from the testimonial form?

The testimonial template asks for permission to publish and lets the customer choose how their name is shown. Publish a review only when that permission box is ticked.

Where do the answers go?

Every submission is emailed to you and saved under Submissions in your dashboard, where you can export them as a CSV file.

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